The French authorities have announced that the relaxation of the travel restrictions for travellers coming from the UK into France from Friday 14 January 2022. Click through to our COVID page to see updates.

As you can imagine, we are receiving an extremely high number of calls at the moment and some of our team are working from home, as per UK Government guidelines. We are currently dealing with clients with imminent departures (i.e. clients due to depart within the next 48h) so if you are not travelling imminently then please do refer to the guidance on our COVID-19 page, which covers the most frequently asked questions. Email us Shortlist View shortlist Client area Client area

Contacting Ski Collection

There are a number of ways to contact us here at Ski Collection. See how to get in touch with us below:

Bookings or enquiries: 023 9289 0960

Nous parlons français 00 44 23 9289 0960
Kontaktnii nomer telefona 00 44 23 9289 0960

Email us

Live chat is available during office hours for any questions you may have. If we are offline, please leave a message and we will get back to you during office hours. You will find live chat on the bottom right-hand side of the site.

Office Opening Hours

Mon-Fri: 9am - 6pm
Sat: 10am - 4pm

Closed bank holidays

PLEASE NOTE that due to new government guidance, unfortunately we can't accept visits in person at present. We'll advise as soon as that changes and we can accept clients in person again. 


You can write to us at:
Ski Collection
2.4 Central Point
Kirpal Road
United Kingdom


Have a look at our FAQ page so see if we have already answered your question. If not, feel free to contact us! We're always happy to answer your questions.

Other Contact Details

For accommodation owners/ pour les propriétaires d'hébergements:
Email us at: or

Press contact (for journalists only): 

Out of Hours/Emergency

For emergencies or out of office hours, following departure please refer to the ‘Travel Checklist – Helpline’ document which was sent to you with your voucher pack (this is the holiday pack sent to you normally about two weeks before the holiday). You will find our emergency contact number in this document.


If you have any comments or suggestions about the website please email:

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