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Contacting Ski Collection

There are a number of ways to contact us here at Ski Collection. See how to get in touch with us below:

Bookings or enquiries: 023 9289 0960

Nous parlons français 00 44 23 9289 0960
Kontaktnii nomer telefona 00 44 23 9289 0960

Email us

Live chat is available during office hours for any questions you may have. If we are offline, please leave a message and we will get back to you during office hours. You will find live chat on the bottom right-hand side of the site.

Office Opening Hours

December - March:
Mon-Fri: 9am - 7pm
Sat: 10am - 4pm

Closed bank holidays

April - November:
Mon-Fri: 9am - 6pm
Sat: 9am - 1pm

Closed bank holidays

If you're local, we welcome visits to discuss holiday enquiries and bookings. However due to current restrictions, please do call us to make an appointment. Please note you will be asked to wear a face mask. 


You can write to us at:
Ski Collection
2.4 Central Point
Kirpal Road
United Kingdom


Have a look at our FAQ page so see if we have already answered your question. If not, feel free to contact us! We're always happy to answer your questions.

Other Contact Details

For accommodation owners/ pour les propriétaires d'hébergements:
Email us at: or

Press contact (for journalists only): 

Out of Hours/Emergency

For emergencies or out of office hours, following departure please refer to the ‘Travel Checklist – Helpline’ document which was sent to you with your voucher pack (this is the holiday pack sent to you normally about two weeks before the holiday). You will find our emergency contact number in this document.


If you have any comments or suggestions about the website please email:

Connect with us on social media



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