Our team have been working from home since 23 March but we are still entirely focused on helping clients so you can still speak to us or email us; bookings for winter 2020/21 are open too. If you already have a booking with us, please read our Travel Information page for the latest Coronavirus (COVID-19) related updates before calling.
Chalet de l'Ours is a luxury chalet residence built in typical Savoyard style, located on the sunny heights of Les Arcs - Arc 2000. There are just 20 self-catering ski apartments in total, all designed with your privacy and complete relaxation in mind.
Facilities at Chalet de l'Ours include free access to the wellness centre at the adjacent Chalet Altitude which includes a private indoor heated swimming pool and sauna (open daily 10:00 - 20:00). A mini supermarket (Casino), a daily bakery delivery service of fresh bread and croissants (pre-order the day before) and a ski rental shop are on the ground floor of the residence. Chalet de l’Ours also has its own private underground parking (payable, max height 2.10m), free Wi-Fi access in all apartments, launderette (payable), luggage room and ski lockers with heated boot dryers.
Cots and highchairs (request at time of booking, cot mattress and linen not provided), baby bath, bottle warmer, raclette and fondue sets (all subject to availability).
All the spacious self-catering apartments at Chalet de l'Ours in Les Arcs (Arc 2000) are fitted and furnished to a very high standard of comfort and convenience. They have a fully equipped kitchen with ceramic hob, fridge/freezer, dishwasher, oven, microwave, filter coffee-maker, toaster and kettle. All apartments have a living area with a cut-stone fireplace (1 bag of firewood provided), digital flat-screen TV, Wi-Fi internet access and a balcony.
2 bedroom apartment sleeping 4/6 (c 63m2): Living area with a pull-out sofa bed sleeping 2, 1 bedroom with a double bed, 1 bedroom with 2 single beds OR 2 bedrooms with 2 single beds & 2 bath or shower rooms with WC.
3 bedroom apartment sleeping 6/8 (c 80m2): Living area with a pull-out sofa bed sleeping 2, 3 bedrooms (1 bedroom with a double bed & 2 bedrooms each with 2 single beds OR 3 bedrooms with 2 single beds) & 3 bath or shower rooms with WC.
5 bedroom apartment sleeping 10-12 (c 130m2): Living area with a pull-out sofa bed sleeping 2, 5 bedrooms each with 2 single beds OR 2 bedrooms each with a double bed & 3 bedrooms each with 2 single beds. All bedrooms have an en-suite bath or shower room with WC.
7 bedroom apartment sleeping 16-18 (c 225m2): Living area with a pull-out sofa bed sleeping 2, 5 bedrooms with 2 single beds & 3 bedrooms with double beds, 7 bathrooms with bath and WCs, 1 shower room with WC.
Prices per accommodation (not per person) including Eurotunnel crossing, self-catering in £s, per week
Fully equipped apartment, bed linen with beds made on arrival (except for beds in the living room: only bed linen, pillows and blankets are provided), towels with mid-week change (1 small & 1 large towel per person), cleaning kit (1 tea towel, 2 dishwasher tablets, 1 sponge, 1 cloth, 100ml washing-up liquid & 100ml cleaning agent), digital flat-screen TV, end of stay cleaning (excluding kitchen area, dishes, bins & balcony), free Wi-Fi internet access (in all apartments), ski lockers with heated boot dryers, 1 bag of firewood and access to the indoor heated swimming pool and sauna at the residence Chalet Altitude (open every day 10:00-20:00).
The Reception is located within the Chalet Altitude building (adjacent to Chalet de l’Ours):
Sunday - Friday: 08.30 - 12.30 & 16.30 - 20.00
Saturday: 08.00 - 20.00
Price is unless specified, per accommodation, per week, in £s Sterling, including a Standard Eurotunnel crossing from Folkestone to Calais with a car with Free FlexiPlus upgrade on selected dates on a self-catering basis. A supplement will apply for travel on certain peak dates. Other routes and operators available (including P&O routes from Hull to Zeebrugge or Rotterdam plus Brittany Ferries route from Portsmouth to Caen). Accommodation only deduct £240.
*Free upgrade to FlexiPlus on Eurotunnel
** Free upgrade to FlexiPlus on Eurotunnel. A travel supplement of £15 each way per car applies
*** Upgrade to FlexiPlus with Eurotunnel for £109 per car each way
Chalet des Neiges Arolles in Les Arcs (Arc 2000) is located at less than 100m from the slopes thanks to the free Rhodos drag lift, located at 30m from the reception (you can also take the lift in front of the residence, to join the main square of the resort, in less than 5 minutes walking).
Chalet des Neiges – La Cime des Arcs in Les Arcs (Arc 2000) is located on the slopes, at the foot of Lanchettes ski lifts. It is possible to ski back to the residence (snow and level depending). There is a group of shops very nearby.
4* Chalet Altitude in Arc 2000 is located right below the resort centre and ski school which are accessible via a lift opposite the residence (5 mins walk). The ski slopes and lifts are just 50m away, offering the possibility of doorstep skiing (snow and level depending).
Chalet des Neiges La Source des Arcs 4* Luxury apartments are located on the slopes in Arc 2000, at the arrival of the Cabriolet gondola, and at the foot of the slopes giving doorstep skiing access (snow and level depending). It's very close to the central square of Arc 2000 with its shops, restaurants and bowling alley.
This recently built 5* luxury hotel enjoys an enviable position in the resort, offering exceptionally ski-in/ski-out convenience (snow and level depending) at the top of Arc 2000, adjacent to the Cabriolet gondola, which links to Arc 1950. The hotel's location means it has wonderful views over the resort and the valley. All of the 48 luxurious bedrooms and suites have a spacious private balcony and superb facilities include a spa.